Robots to validate documents
Our client operates in Mexico. A large number of total loss car insurance claims documents arriving from branch offices to the main office were reported to contain errors, and needed to be sent back for revision. The process of corroborating documentation by hand, finding errors and sending the documents back to branch offices was time-consuming, resulting in delayed response times. The client needed for the main office to only receive documents already validated, and the documents containing errors to be filtered so that branch offices could quickly correct and re-send them.