Companies need to keep track of the investments they make, also they are interested in knowing the ROI they will obtain with each new project. But what happens when implementing automation solutions? How can the benefits they generate be measured?
Being able to speed up the workload of a company by automating the different processes seems like an ideal solution for various business issues, but there are several points to consider before implementing automation software. The main goal is focusing these resources on the processes that best adapt to this innovation and which can produce the optimal results.
A common confusion in today’s business world is the difference between Workflow Management and Business Process Management. While the terms are often used interchangeably by professionals all the time, the reality is that there are some clear differences between them. So let’s break them down to see where they share the same characteristics and where they differ.
Companies are in a constant search for innovations that allow them to be up to date to meet the needs of customers. Nowadays, customers expect the attention provided by companies to be fast, concise and minimally invasive.
What solutions does BPM offer to meet their expectations?
At first glance, including robots as part of the workforce of a company seems to be a simple task, and while that is true, it requires previous analysis to determine the type, function and complexity of the process to be implemented. In this way it will be easier to have a parameter to evaluate the benefits and the ROI it offers.
When considering the implementation of process automation systems, the question may arise as to which is best according to the needs of your company.
It may seem, that all have similar characteristics but in reality each one focuses on solving different problems.
Two of the best known options are BPM and RPA, do you know the characteristics of each one?
Durante años, Excel ha sido la herramienta preferida para el seguimiento de procesos comerciales. Parece cumplir con los requisitos promedio que las empresas necesitan a diario, pero las características de Excel no cubren varias áreas que son esenciales para asegurar un seguimiento exitoso de un determinado proceso.