Companies need to keep track of the investments they make, also they are interested in knowing the ROI they will obtain with each new project. But what happens when implementing automation solutions? How can the benefits they generate be measured?
A common confusion in today’s business world is the difference between Workflow Management and Business Process Management. While the terms are often used interchangeably by professionals all the time, the reality is that there are some clear differences between them. So let’s break them down to see where they share the same characteristics and where they differ.
Companies are in a constant search for innovations that allow them to be up to date to meet the needs of customers. Nowadays, customers expect the attention provided by companies to be fast, concise and minimally invasive.
What solutions does BPM offer to meet their expectations?
At first glance, including robots as part of the workforce of a company seems to be a simple task, and while that is true, it requires previous analysis to determine the type, function and complexity of the process to be implemented. In this way it will be easier to have a parameter to evaluate the benefits and the ROI it offers.
When considering the implementation of process automation systems, the question may arise as to which is best according to the needs of your company.
It may seem, that all have similar characteristics but in reality each one focuses on solving different problems.
Two of the best known options are BPM and RPA, do you know the characteristics of each one?
Business Process Management (BPM) provides companies with the ability to become more agile and flexible in the way the produce processes.
In today's demanding market, it has become more necessary than ever to produce efficient results. This demand has given rise to such technologies as BPM, which adds value by increasing productivity, improving performance, and achieving compliance, among other benefits.
IBM BPM tiene gran experiencia desarrollando herramientas y software para la automatización digital de negocios, los cuales permiten optimizar procesos, agilizar el tiempo de respuesta e incrementar la productividad.
One of the main objectives of companies around the world is cost reduction, to invest those additional resources on improving productivity and providing competitive solutions. By using technology to reshape workflows so they need less time and fewer resources, IBM BPM is the key to facing challenges in today’s business environments.
Identifying the correct Key Performance Indicators will not only help you measure your organization's performance, they also assist in developing goals and strategies and point out where technology can assist in automating business operations.
BeeckerCo founder and CEO, Fernando Leibowich had the chance to be in the conference programme of this year’s edition of bpmNEXT, an event that gather the most influential insiders of the BPM industry.