Technology has witnessed a significant evolution in the way we now automate processes. From integrated automation within a core system, to Robotic Process Automation, we discuss the key differences between the various types of process automation to help you understand their functions and limitations.
4 Types of Process Automation
The ability to automate a process is embedded into a core system. With this type of automation, it is not possible to automate across various systems/applications, however some applications can connect to others through predetermined interfaces.
Workflow and BPM
Business Process Management (BPM) and workflows offer a separate system that is connected to several applications. BPM can execute processes across systems, while workflows perform tasks between systems or notify a user when intervention is required. Something to consider with these types of automation is that they require a long time to implement and involve a greater investment.
As the name implies, this type of automation refers to a software that is locally installed within one desktop/computer. This type of automation is considered a subset of RPA solutions, as its purpose is to repeat human tasks across various systems. Although Desktop Automation is easy to implement and works with existing systems without modifying them, difficulties can be presented in control and release management. Also, consider that automation is limited to one computer.
Robotic Process Automation
The emergence of screen scraping technologies and the Cloud have paved the way for Robotic Process Automation (RPA). The goal of RPA is to allow a virtual worker, also known as a robot, to carry out repetitive actions in an effective and seamless way across various systems and applications.Dedicated servers within the Cloud allow RPA software to automate tasks on remote machines. The investment is much lower than BPM solutions and do not impose any changes to the existing systems. Another great benefit of RPA is that the robots can perform their tasks 24 hours a day, every day of the year, unlike their human counterparts.
Process automation has become simpler and more cost efficient, particularly since the incursion of RPA technology. It is not only possible to reduce costs, but also to increase quality and improved customer service through RPA. Obtain a personalized quote for IBM RPA, as well as other industry-standard solutions through our IBM Licenses Calculator.