Choosing the right RPA solution for your company is an important decision, not only because it is an investment but also because it can determine its effectiveness towards your business needs.
Traditional industries are starting to place more trust in the benefits that technological innovations have to offer. With the combination of artificial intelligence and automation, companies have optimized their business processes in order to increase the levels of productivity and reduce costs in various areas.
Companies need to keep track of the investments they make, also they are interested in knowing the ROI they will obtain with each new project. But what happens when implementing automation solutions? How can the benefits they generate be measured?
The way in which a company responds to the constant changes in the market can be decisive in preserving the preference of its customers, this is the reason why agility of response is key for companies.
Being able to speed up the workload of a company by automating the different processes seems like an ideal solution for various business issues, but there are several points to consider before implementing automation software. The main goal is focusing these resources on the processes that best adapt to this innovation and which can produce the optimal results.
A common confusion in today’s business world is the difference between Workflow Management and Business Process Management. While the terms are often used interchangeably by professionals all the time, the reality is that there are some clear differences between them. So let’s break them down to see where they share the same characteristics and where they differ.
Companies are in a constant search for innovations that allow them to be up to date to meet the needs of customers. Nowadays, customers expect the attention provided by companies to be fast, concise and minimally invasive.
What solutions does BPM offer to meet their expectations?
At first glance, including robots as part of the workforce of a company seems to be a simple task, and while that is true, it requires previous analysis to determine the type, function and complexity of the process to be implemented. In this way it will be easier to have a parameter to evaluate the benefits and the ROI it offers.
When considering the implementation of process automation systems, the question may arise as to which is best according to the needs of your company.
It may seem, that all have similar characteristics but in reality each one focuses on solving different problems.
Two of the best known options are BPM and RPA, do you know the characteristics of each one?
En los últimos años, el ecosistema bancario ha cambiado hacia un enfoque digital, principalmente porque los clientes muestran gran interés en herramientas bancarias que les permitan tener un mayor control de sus finanzas personales.
Además, las instituciones financieras se han dado cuenta de la contribución que estas innovaciones ofrecen en sus actividades diarias. Por ejemplo: ¿recuerdas cuán tediosas eran la solicitudes de préstamo? Ahora, con la automatización de préstamos, es posible hacer un seguimiento virtual de los préstamos de manera más rápida y eficiente.